We ship throughout the United States. Free shipping is automatically applied to orders over $79. Orders under $79 will have shipping calculated at checkout.

Orders received by 2:00 PM PST are typically processed and shipped the same business day. Orders placed after 2:00 PM PST ship the next business day.

Once your order ships, you will receive tracking information by email. Delivery timelines typically range from 3–5 business days, depending on destination.

We package shipments carefully. If your order arrives damaged or incorrect, please contact us immediately at info@pnwspecialties.com.

Include your order number and photos (if applicable) so we can resolve the issue quickly.

We offer a 30-day return policy on unopened products. If 30 days have passed since purchase, we cannot offer an exchange, credit, or refund.

Returns require prior authorization. Email us to request approval before sending any item back. Return shipping costs are non-refundable.

For items over $50, consider using a trackable service or insurance. We cannot guarantee receipt of returned packages.

Once your return is received and inspected, you will be notified of approval or rejection. Approved refunds are issued to your original method of payment within three business days.