Privacy policy

Privacy Policy

Effective Date: February 25, 2026

Pacific Northwest Specialties LLC (“we,” “us,” or “our”) operates the website pnwspecialties.com (the “Site”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our Site.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • Referring websites or search terms

  • Interactions with the Site

We refer to this as “Device Information.”

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this as “Order Information.”

How We Use Your Information

We use Order Information to:

  • Process and fulfill orders

  • Arrange shipping

  • Provide invoices and confirmations

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide customer support

We use Device Information to:

  • Improve and optimize our Site

  • Analyze customer browsing behavior

  • Evaluate marketing effectiveness

  • Provide relevant advertising

Email Marketing

If you subscribe to our email list, we may use your email address to send newsletters, product updates, promotions, and marketing communications.

We use Klaviyo to manage email marketing communications. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Advertising & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and provide relevant advertising.

We use:

  • Meta Pixel to measure advertising effectiveness and provide targeted advertisements on platforms such as Facebook and Instagram.

  • Google Analytics to understand how visitors use our Site and improve performance.

These third-party services may collect information about your online activities over time and across different websites.

You may control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

You can opt out of certain targeted advertising through industry opt-out tools such as:

Sharing Your Information

We share your personal information with service providers who assist us in operating our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Email marketing providers

  • Analytics providers

  • Advertising partners

We may also disclose personal information if required to do so by law or to protect our rights.

Data Retention

We retain Order Information for our records unless and until you request deletion, subject to legal and accounting requirements.

Your Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

To exercise these rights, contact us at info@pnwspecialties.com.

Security

We take reasonable precautions and follow industry best practices to protect your personal information. Payment information is processed securely through Shopify and its payment providers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

Pacific Northwest Specialties LLC
23842 SW Sanders Terrace
Sherwood, OR 97140
United States

Email: info@pnwspecialties.com
Phone: 503-318-2232